BUSINESS PERSPECTIVE - WHY OF CHANGE

UNDERSTAND AND CATEGORIZE YOUR BUSINESS’S TRUE POTENTIAL

What is the driving force behind your business? What distinguishes your company from the competition? The secret to success in today’s competitive market is the adoption of a “Business Value Strategy.”

Michael Treacy and Fred Wiersma’s three value disciplines—Operational Excellence, Customer Intimacy, and Product Leadership—set the stage, but we go a step further by introducing a fourth vital discipline: Corporate Coherence.

Achieving greatness in business demands bold decision-making and excelling in one of these innovation milieux, while also staying adept in the others. Our vision, however, transcends mere profit. We are committed to values that contribute to societal betterment. This ‘inside-out / outside-in’ equilibrium is the key to elevating your business to unprecedented levels.

CHANGE PERSPECTIVE - HOW OF CHANGE

PRIORITIZE CHANGE WITH CLARITY AND VISION

In the ever-shifting and unpredictable VUCA environment, change is not just a possibility—it’s a certainty. The key to ensuring your organization thrives in these tumultuous times lies in mastering the “how of change.”

It’s crucial to steer clear of the common pitfalls like conflicting priorities and sub-optimization that often hinder organizations. Take control of your future with a well-defined “Business Change Strategy.” Inspired by McKinsey’s acclaimed Three Horizons model [2000], we introduce three pioneering business strategies: Expansion, Exploitation, and Exploration. We customize each strategy to align with your market dynamics (market, technology and regulatory uncertainties) and your organization’s adaptability.

The change strategy answers the question of how decisions can be made under organizational uncertainty (socio-political and managerial uncertainties). The goal is to recognize the nature of the situation (Clear, Complicated, Complex, Chaotic or even Confusion) and choosing the appropriate change management approach – whether it’s transactional, transitional, or transformational.

INNOVATION PERSPECTIVE - WHAT OF CHANGE

BALANCE AND PLAN THE ART OF CHANGE

While the Business Change Strategy charts the course of change, the “Business Innovation Strategy” dives deep into the complexities of change initiatives.

By adopting a Business Innovation Strategy, organizations can ensure that their projects not only meet basic delivery criteria but also contribute meaningfully to their overall goals and objectives. This approach helps in creating projects that are not just successful in execution but also in delivering lasting value and driving innovation.

The strategy emphasizes the importance of assessing how each project, regardless of its type, aligns with the organization’s approach to market involvement, whether it be market-driven or market driving. It evaluates initiatives across four key dimensions: Novelty, Technology, Complexity, and Pacing (urgency), enabling organizations to understand and categorize the level of change (depth) – whether it’s a first-order, second-order, or third-order change initiative. Furthermore, it delves into the scale of change (range) – whether it’s small-scale, medium-scale or large-scale.

This multifaceted approach helps in uncovering the added value (essence) for the organization and its customers and the impact of each type of initiative. Together, this contributes to selecting the most appropriate project approach – whether it’s incremental, architectural, disruptive, or radical and project management style, be it traditional, agile, or a hybrid approach.

DEFINE - Motivation and Attention

Ideation | Screening | Selection

Ideas are the lifeblood of progress, but not all ideas are created equal. At our core, we use the transformative principles of Design Thinking to tackle challenges head-on and craft solutions that truly matter. Step into a world where problems are not just solved, but eradicated at their root. Through a journey of empathy, we contextualize the issues, identifying the crucial missing pieces and transforming them into actionable problem statements. These statements become the catalyst for promising ideas that have the power to change the game. As BIC Team Worker / Coordinator, we ensure that every idea aligns seamlessly with your business objectives, ensuring a viable return on investment. From a pool of the best ideas, we craft mini business case proposals, each brimming with potential.

Team Roles: Sharpers (dynamic, direct), Plants (creative, free-thinking) and Resource Investigators (inspiring, influential).

DESIGN - Clarification and Negotiation

Concept Development | Validation

Innovation begins with a spark, but it takes much more to transform that spark into a blazing success. At our core, we examine and prioritize ideas, gauging their feasibility and desirability from the customer’s perspective. As BIC Team Worker / Coordinator, we take those promising ideas and breathe life into them. Creating detailed business case proposals and validating concepts through Proof of Concept, we ensure that only the strongest ideas make the cut. But we don’t stop there. Embracing Lean Start-up principles, we gather evidence and learning through experimentation and user testing—enter Prototyping. With Agile methodology, we develop iteratively, releasing incrementally to the world—be it Prototypes or MVPs (Minimum Viable Products). Our journey is one of continuous optimization. We adjust and fine-tune the business case, ensuring it aligns flawlessly with your vision. In parallel, we build commitment, sponsorship, and form strategic partnerships that strengthen your project’s foundation.

Team Roles: Plants (creative, free-thinking), Monitor Evaluators (analytical, critical, cautious) and Specialists (dedicated, knowledge).

DEVELOP - Rational and Planned

Realization | Implementation

The moment of truth has arrived—realization is where the magic happens, where dreams become tangible realities. Armed with the formidable PRINCE2 and Agile methodologies, we embark on an active journey of implementation. As BIC Team Worker / Coordinator, we take charge of the operational execution, ensuring every aspect of your innovation comes to life flawlessly. From inception to upscaling, we leave no stone unturned. The business case is our compass, guiding us every step of the way. We meticulously manage it, ensuring your vision aligns perfectly with the path to success.

Team Role: Implementers (practical, efficient).

DEPLOY - Learn and Refuel

Launching | Anchoring

Using Marketing and Knowledge Management principles, we assist and support Business Management during the market introduction. As BIC Team Worker / Coordinator, we stand by your side every step of the way. We pick up invaluable insights from the commercial roll-out, turning them into powerful learning opportunities. Our mission? To transmit this knowledge back to your management, igniting the flames of growth. But we don’t stop there—we understand that innovation is a journey of constant evolution. Our strategic approach ensures your innovation strategy remains agile and adaptable, fueling a cycle of continuous improvement.

Team Role: Completer Finishers (conscientious, polisher).