BUSINESS PERSPECTIVE - WHY OF CHANGE

UNLOCK YOUR BUSINESS’S TRUE POTENTIAL

What drives your business’s existence? Are you delivering unmatched value to your customers? And what sets your firm apart from the rest? 

The key to triumph in today’s competitive landscape lies in embracing a “Business Value Strategy”. Join the league of visionary companies that have transformed their fortunes with this game-changing approach. Michael Treacy and Fred Wiersma’s three value disciplines—Operational Excellence, Customer Intimacy, and Product Leadership—are just the beginning. We take it even further, introducing a fourth value discipline: Corporate Coherence.

Achieving success requires making daring decisions and excelling in one “circle of change” discipline, while also maintaining proficiency in the others. But it doesn’t stop there. We believe in more than just profits; our shared values extend to benefiting society as well. It’s the perfect ‘inside-out / outside-in’ balance that will propel your business to new heights.

CHANGE PERSPECTIVE - HOW OF CHANGE

EMBRACE CHANGE WITH CLARITY AND VISION

In today’s dynamic and unpredictable VUCA environment, change is inevitable. But how do you ensure your organization’s success amid these challenges while leveraging your unique strengths? The answer lies in mastering the “how of change.”

Drawing inspiration from McKinsey’s renowned Three Horizons model [2000], we unveil three groundbreaking business strategies: Expansion, Exploitation, and Exploration. Using Stacey’s predictability and control matrix, each business strategy is made tailor-made to suit your market dynamics and your organization’s capacity to change. It sets clear boundaries for your performance and unleashes the potential of your portfolio of change initiatives.

But avoid the pitfalls of conflicting priorities and sub-optimization that plague many organizations. Take charge of your destiny by formulating a “Business Change Strategy”. This strategy focuses on identifying and implementing transactional, transitional or even transformational changes (categories) that are necessary to enhance the organization’s performance, efficiency, innovation, and competitive position. Having a business change strategy is crucial for a well-structured approach to implementing changes that benefit the organization. It aids in minimizing uncertainty, resistance, and errors that often accompany change processes.

INNOVATION PERSPECTIVE - WHAT OF CHANGE

TAILORING THE ART OF CHANGE

Every change initiative is unique, and there’s no one-size-fits-all approach. Get ready to unleash the power of a sharply defined Business Innovation Strategy.

While the Business Change Strategy navigates the course of change, the “Business Innovation Strategy” delves into the intricacies of the change initiative, assessing the impact it will wield upon the organization and the wider landscape within which the organization operates (whether it pertains to first, second, or third-order change). The Business Innovation strategy not only unveils the nature of the ongoing change initiative (e.g. alterations in service, enhancements in product portfolio performance, etc.) but also precisely defines the type of change being undertaken (e.g. incremental, architectural of even radical) , achieved through an evaluation of your potential change initiatives across four crucial dimensions: Novelty, Complexity, Technology, and Pace.

But that’s not all—today’s success requires a holistic approach. Your Business Innovation Strategy should encompass not just the intended outcome and internal complexity levels but also the external complexity. Are you ready to forge value-adding partnerships with customers and suppliers through collaboration? Or will you embrace coopetition, working with competitors and complementors to create a competitive edge?

At its core, these three strategies converge into a cohesive framework that expertly steers your organization through the ever-shifting tides of the business landscape. The business value strategy charts the course and sets the overarching objectives, while the change strategy fosters organizational agility and adaptability. Simultaneously, the innovation strategy fuels growth and competitive edge, propelled by imaginative and novel approaches. The intricate harmony among these strategies is pivotal, ensuring their synchronization to uphold your organization’s enduring growth and significance amidst the dynamic currents of the business realm!

DEFINE - Motivation and Attention

Ideation | Screening | Selection

Ideas are the lifeblood of progress, but not all ideas are created equal. At our core, we use the transformative principles of Design Thinking to tackle challenges head-on and craft solutions that truly matter. Step into a world where problems are not just solved, but eradicated at their root. Through a journey of empathy, we contextualize the issues, identifying the crucial missing pieces and transforming them into actionable problem statements. These statements become the catalyst for promising ideas that have the power to change the game. As BIC Team Worker / Coordinator, we ensure that every idea aligns seamlessly with your business objectives, ensuring a viable return on investment. From a pool of the best ideas, we craft mini business case proposals, each brimming with potential.

Team Roles: Sharpers (dynamic, direct), Plants (creative, free-thinking) and Resource Investigators (inspiring, influential).

DESIGN - Clarification and Negotiation

Concept Development | Validation

Innovation begins with a spark, but it takes much more to transform that spark into a blazing success. At our core, we examine and prioritize ideas, gauging their feasibility and desirability from the customer’s perspective. As BIC Team Worker / Coordinator, we take those promising ideas and breathe life into them. Creating detailed business case proposals and validating concepts through Proof of Concept, we ensure that only the strongest ideas make the cut. But we don’t stop there. Embracing Lean Start-up principles, we gather evidence and learning through experimentation and user testing—enter Prototyping. With Agile methodology, we develop iteratively, releasing incrementally to the world—be it Prototypes or MVPs (Minimum Viable Products). Our journey is one of continuous optimization. We adjust and fine-tune the business case, ensuring it aligns flawlessly with your vision. In parallel, we build commitment, sponsorship, and form strategic partnerships that strengthen your project’s foundation.

Team Roles: Plants (creative, free-thinking), Monitor Evaluators (analytical, critical, cautious) and Specialists (dedicated, knowledge).

DEVELOP - Rational and Planned

Realization | Implementation

The moment of truth has arrived—realization is where the magic happens, where dreams become tangible realities. Armed with the formidable PRINCE2 and Agile methodologies, we embark on an active journey of implementation. As BIC Team Worker / Coordinator, we take charge of the operational execution, ensuring every aspect of your innovation comes to life flawlessly. From inception to upscaling, we leave no stone unturned. The business case is our compass, guiding us every step of the way. We meticulously manage it, ensuring your vision aligns perfectly with the path to success.

Team Role: Implementers (practical, efficient).

DEPLOY - Learn and Refuel

Launching | Anchoring

Using Marketing and Knowledge Management principles, we assist and support Business Management during the market introduction. As BIC Team Worker / Coordinator, we stand by your side every step of the way. We pick up invaluable insights from the commercial roll-out, turning them into powerful learning opportunities. Our mission? To transmit this knowledge back to your management, igniting the flames of growth. But we don’t stop there—we understand that innovation is a journey of constant evolution. Our strategic approach ensures your innovation strategy remains agile and adaptable, fueling a cycle of continuous improvement.

Team Role: Completer Finishers (conscientious, polisher).